Terms and Conditions
These Terms and Conditions apply to your access to and use of the capvze™ website and any purchase made through it. The store is operated by Shanghai Daidaibaole Network Technology Co., Ltd. (“capvze™,” “we,” “us,” or “our”). By using the Site or placing an order, you agree to these terms and the policies linked on the Site.
1. Eligibility and Accounts
You must be legally able to enter into a binding agreement under the laws that apply to you to use this Site or place an order. If you create an account, you are responsible for keeping your credentials secure and for activity under your account. Please provide accurate, current information and notify us if you believe your account has been compromised.
2. Products and Availability
We offer picnic and outdoor products, including items in Packing & Carry, Picnic Tableware, and Seating & Ground Gear. Product descriptions, dimensions, materials, colors, included parts, and care instructions are provided on the relevant product page. We make reasonable efforts to display products accurately, but screen settings and ordinary production variations may affect appearance. Product availability may change without notice.
3. Orders and Payment
Submitting an order is an offer to purchase. An order is accepted when we send an order confirmation or otherwise confirm acceptance. We may decline or cancel an order for reasons including inventory or listing errors, payment issues, suspected fraud, or an inability to fulfill an order. If payment has been taken for an order we cancel, we will arrange a refund. Prices, taxes, shipping charges, and available payment methods are shown at checkout. You are responsible for providing accurate billing and delivery information.
4. Shipping and Delivery
Processing is generally 2–4 business days and may take up to 5 business days during busy periods. Estimated U.S. transit is generally 10–15 business days after dispatch. Delivery estimates are not guarantees. Further details are set out in our Shipping Policy.
5. Returns and Refunds
Eligible items may be requested for return within 30 calendar days after confirmed delivery. Contact us before returning an item. Report damage, defects, incorrect or incomplete orders, or material differences within 7 days after delivery. Return eligibility, shipping responsibility, inspection, and refunds are governed by our Return & Refund Policy.
6. Changes and Cancellations
Contact us promptly to request an order change or cancellation. Requests can generally be accommodated only before fulfillment begins and are not guaranteed once processing or dispatch has started.
7. Promotions
Discounts and promotions may be subject to separate terms, expiration dates, product exclusions, or minimum purchase requirements. If promotional terms conflict with these Terms, the stated promotion terms apply to that promotion.
8. Product Use and Safety
Use products only for their intended purposes and follow any care, handling, and safety instructions supplied with the product or shown on its product page. Inspect products before use and discontinue use if an item is damaged. Keep packaging and small components away from children where appropriate. Outdoor conditions, terrain, heat, water, and food handling can create risks; use reasonable care and follow applicable safety guidance. We do not make claims that a product is suitable for every person, activity, or environment.
9. Site Content and Intellectual Property
Site text, design, graphics, photographs, logos, and other content are owned by or licensed to us and are protected by applicable intellectual property laws. You may use the Site for personal, non-commercial shopping. You may not copy, distribute, modify, or commercially exploit Site content without our prior written permission.
10. Acceptable Use
You may not misuse the Site, interfere with its operation, attempt unauthorized access, introduce malicious code, submit false information, infringe another person’s rights, or use the Site for unlawful purposes. We may suspend or restrict access when reasonably necessary to protect the Site, customers, or our business.
11. Third-Party Services and Links
The Site may use or link to third-party services. We do not control third-party websites and are not responsible for their content, terms, or privacy practices. Your use of those services is subject to their terms.
12. Disclaimers and Limitation
To the extent permitted by law, the Site and its content are provided on an “as available” basis. Nothing in these Terms excludes rights or remedies that cannot legally be excluded. To the extent permitted by law, we are not liable for indirect or consequential losses arising from use of the Site or a delay or failure caused by events beyond our reasonable control.
13. Changes to These Terms
We may update these Terms by posting a revised version on the Site. The updated terms take effect when posted unless a different effective date is stated. Your continued use after posting means you accept the revised terms.
14. Governing Law
These Terms are subject to applicable law. Mandatory consumer protections in your place of residence continue to apply where required. Nothing in these Terms limits rights that cannot be waived by contract.
15. Contact
Questions about these Terms may be sent to service@capvze.com or 00852-3063876.
Owner: Dai Han
Shanghai Daidaibaole Network Technology Co., Ltd.
5th Floor, Building 11, No. 6055 Jinhai Highway, Fengxian District, Shanghai, China
Customer Service Hours: 8:00 AM – 10:00 PM Daily
Additional Purchase Terms
Promotions and Discount Codes
Promotional offers and discount codes may have expiration dates, eligibility requirements, minimum purchase amounts, product exclusions, availability limits, usage limits, or other terms. Unless stated otherwise, promotions cannot be redeemed for cash or combined with other offers. Discounts should be applied before checkout is completed.
Product Use and Safety
Products must be used lawfully and in accordance with their product descriptions, care information, specifications, and safety instructions. Outdoor and picnic items are intended for their stated use; inspect items before use and stop using an item that is damaged. Follow applicable guidance for food contact, hot liquids, heat sources, weather, terrain, water, load limits, cleaning, storage, and child safety as stated on the product page or product materials. Do not use a product for an activity or environment beyond its stated capacity.
Bulk Purchases and Resale
Contact us before placing an unusually large order, wholesale order, or order for commercial resale so availability and applicable terms can be confirmed. Purchasing products for resale does not authorize a person or business to represent itself as an official capvze™ distributor, agent, representative, partner, or authorized retailer without prior written permission.
Reviews and Customer Content
If the Site allows reviews, photographs, comments, or other customer submissions, you are responsible for ensuring your content is accurate, lawful, and does not infringe another person's rights. By voluntarily submitting content for publication, you grant us a non-exclusive, worldwide, royalty-free license to host, reproduce, display, and use it to operate, promote, and improve the store, subject to applicable law and our Privacy Policy. We may decline or remove unlawful, fraudulent, threatening, abusive, misleading, infringing, privacy-sensitive, or unrelated content.
Prohibited Conduct
- Commit fraud or engage in unlawful activity.
- Submit false, misleading, or unauthorized payment information.
- Interfere with website security, operation, or availability.
- Introduce malicious code or attempt unauthorized access.
- Collect information about other users without authorization.
- Infringe intellectual property, privacy, or other legal rights.
- Misrepresent your identity or relationship with capvze™.
We may restrict access, cancel affected orders, or take reasonable action when prohibited activity is identified.
Events Outside Reasonable Control
We are not responsible for delay or failure caused by circumstances outside our reasonable control, including severe weather, natural disasters, carrier interruptions, transportation restrictions, labor disruptions, government action, customs delays, infrastructure failure, widespread technical outages, or similar events. We will make reasonable efforts to share available information and provide an appropriate solution under the circumstances.
Applicable Law, Disputes, and Updates
These Terms and purchases are subject to applicable law, including mandatory consumer protections based on the transaction or customer's location. If a dispute arises, contact customer support first so both parties can attempt to resolve it in good faith. If a provision is invalid or unenforceable, the rest remains effective to the extent permitted by law. A delay in enforcing a provision does not waive the right to enforce it later. We may revise these Terms as our services, business practices, technology, policies, or applicable requirements change. Unless applicable law requires otherwise, the version in effect when an order is submitted generally applies to that transaction.