Payment & Security

Accepted Payment Methods

Payment methods available for your location and order are displayed at checkout. Your order total, including applicable taxes and shipping charges, is shown before you submit payment.

Secure Checkout

Checkout is provided through Shopify and its payment partners. Payment providers process your payment information using their security systems. capvze™ does not store complete payment card numbers or card security codes on its own systems.

Payment Verification

For your protection, an order or payment may be subject to verification, fraud screening, or a temporary authorization hold. A payment may remain pending until your bank or payment provider completes its review. We may contact you if additional information is needed to verify an order.

Prices, Currency, and Charges

Unless another currency is clearly shown, prices are displayed in U.S. dollars. Your bank or card issuer may apply currency conversion fees or other charges that are outside our control. Any applicable taxes, delivery fees, discounts, and final total are presented at checkout.

Discounts and Promotions

Discount codes and promotional offers are subject to their stated terms, validity period, eligible products, and any minimum purchase requirements. Unless an offer says otherwise, discounts cannot be combined or applied retroactively to a completed order.

Pending or Duplicate Charges

A pending authorization may appear before a payment is finalized. If you believe you have been charged twice, first check whether one entry is pending. If both charges have posted, contact your payment provider and email us with your order number and relevant transaction details. Never email us your full card number or security code.

Order Confirmation

We send an order confirmation to the email address entered at checkout. If you do not receive it, check your spam folder and confirm that the address was entered correctly. Contact us if you need help locating an order.

Contact

For payment or checkout questions, contact service@capvze.com or 00852-3063876. Customer service hours: 8:00 AM – 10:00 PM Daily.
Shanghai Daidaibaole Network Technology Co., Ltd.
Owner: Dai Han
5th Floor, Building 11, No. 6055 Jinhai Highway, Fengxian District, Shanghai, China

Payment Questions and Account Support

If payment is declined, verify your billing details and contact your bank or payment provider if necessary. A pending amount may be a temporary authorization rather than a completed charge. If you believe a duplicate charge has posted, contact your payment provider and email us with your order number and the relevant transaction details. Do not send complete card numbers, security codes, or online banking passwords by email.

An order confirmation is normally sent to the email address provided at checkout after successful submission. Check your spam or junk folder if it does not appear, then confirm that your checkout email was correct. Contact customer support if you need help locating an order.

Financial Institution Fees

Your bank, card issuer, or payment provider may apply foreign exchange, international transaction, currency conversion, or other account fees. Such fees are set and collected by the financial institution or payment provider and are outside our control. The applicable product prices, shipping charges, taxes where applicable, discounts, and total are shown at checkout before you submit payment.

Privacy and Payment Data

Checkout is handled through Shopify and applicable payment providers. capvze™ does not store complete credit or debit card numbers or card security codes on its own servers. Please review our Privacy Policy for information about personal data handling.