Privacy Policy

Privacy Policy

Last updated: November 12, 2026

This Privacy Policy explains how capvze™ (the “Site,” “we,” “us,” or “our”), operated by Shanghai Daidaibaole Network Technology Co., Ltd., collects, uses, discloses, and protects personal information when you visit our website, place an order, contact customer service, or otherwise interact with us.

1. Information We Collect

Depending on how you use the Site, we may collect contact details such as your name, email address, telephone number, billing address, and shipping address; order details such as products purchased, order value, payment status, and delivery information; account details if you create an account; messages and information you provide when contacting support; and technical and usage data such as IP address, browser and device details, approximate location, pages viewed, referring links, and interactions with the Site.

Payments are processed by Shopify and payment service providers. We receive payment-related details needed to confirm and administer an order, but we do not store complete payment card numbers or security codes on our own systems.

2. Sources of Information

We collect information directly from you, automatically through cookies and similar technologies when you use the Site, and from service providers that help us operate the store, process payments, prevent fraud, fulfill orders, deliver communications, and provide analytics.

3. How We Use Information

  • To operate the Site, process orders and payments, arrange fulfillment, and provide delivery updates.
  • To respond to questions, provide support, manage returns, and communicate about your account or orders.
  • To maintain, troubleshoot, secure, and improve our store, products, and customer experience.
  • To detect, investigate, and help prevent fraud, abuse, security incidents, and other harmful activity.
  • To comply with legal obligations and enforce our terms and policies.
  • To send marketing messages where permitted by law and your preferences. You can unsubscribe from marketing emails at any time using the link in the message.

4. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, and similar technologies to keep the Site working, remember preferences, understand Site activity, measure marketing performance, and support advertising where enabled. You can manage cookies through your browser settings. Blocking some cookies may affect Site features or checkout.

5. How We Share Information

We may share information with Shopify and vendors that provide hosting, payment processing, fraud prevention, analytics, customer support, marketing, order fulfillment, and shipping services. These providers may use information only as needed to provide services to us, subject to their own terms and applicable law. We may also disclose information to comply with law, respond to lawful requests, protect our rights and users, or support a business transfer such as a merger or sale.

Where advertising or analytics features are enabled, certain browsing or device information may be shared with advertising and analytics partners to measure campaigns or show relevant advertising. Depending on your location, this activity may be considered “targeted advertising,” “sharing,” or a “sale” under applicable privacy laws. You may exercise any available opt-out rights by contacting us.

6. Shopify

Our store is hosted on Shopify, which processes personal information to provide and improve the ecommerce platform and related services. Information submitted through the Site may be transmitted to Shopify and service providers in other countries. For more information about Shopify’s privacy practices, please review Shopify’s consumer privacy information.

7. Retention

We retain personal information for as long as reasonably needed to operate the store, complete transactions, provide support, maintain business and tax records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary by the type of information and purpose.

8. Your Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information, receive a copy of information, object to or restrict certain processing, withdraw consent, or opt out of certain targeted advertising or data sharing. To make a request, email service@capvze.com with the subject “Privacy Request” and describe what you are requesting. We may need to verify your identity before completing a request. We will respond as required by applicable law.

9. Marketing Preferences

You may unsubscribe from promotional emails using the unsubscribe link in any marketing message. Even if you opt out of marketing, we may still send service messages about orders, account activity, or this policy.

10. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No online transmission or storage method can be guaranteed to be completely secure.

11. Children’s Privacy

The Site is not directed to children, and we do not knowingly collect personal information from children who are not permitted to use online shopping services under the laws that apply to them. If you believe a child has provided information to us, contact us so we can review and take appropriate action.

12. International Transfers

Your information may be processed in countries other than the country where you live. Where required, we use appropriate safeguards for international transfers.

13. Third-Party Links

The Site may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last updated” date. Changes take effect when posted unless a different effective date is stated.

15. Contact

For privacy questions or requests, contact:
Shanghai Daidaibaole Network Technology Co., Ltd.
Owner: Dai Han
Email: service@capvze.com
Phone: 00852-3063876
Address: 5th Floor, Building 11, No. 6055 Jinhai Highway, Fengxian District, Shanghai, China
Customer Service Hours: 8:00 AM – 10:00 PM Daily

Additional Privacy Details

Information We Do Not Store

Payment processing is handled by Shopify and applicable payment providers. We may receive payment status and transaction details needed to administer an order, but capvze™ does not store complete payment card numbers or security codes on its own systems.

Use of Service Providers

We share only information reasonably necessary for providers to perform services for us, such as ecommerce hosting, payment processing, fraud prevention, order fulfillment, shipping, customer support, analytics, security, and communications. Providers may process information under their own privacy practices and applicable legal requirements.

Advertising and Privacy Choices

Where advertising or analytics technologies are enabled, certain device, browsing, or interaction information may be shared with analytics or advertising partners to measure campaigns or show relevant advertising. Depending on your location, this may be considered a “sale,” “sharing,” or “targeted advertising” under applicable privacy laws. Where available, you may use store privacy controls or contact us to exercise an applicable opt-out right.

Shopify Platform

Our store is hosted by Shopify. Information submitted through the Site may be processed by Shopify and its service providers to operate the store, complete transactions, prevent fraud, and improve ecommerce services. These providers may be located in countries different from your own.

Retention Criteria

We retain information for periods reasonably needed for order administration, customer service, accounting, tax and recordkeeping, fraud prevention, security, dispute resolution, enforcing agreements, and legal compliance. The period depends on the type of information, why it was collected, and legal requirements.

Exercising Privacy Rights

Depending on your location and applicable law, you may request access, correction, deletion, or a portable copy of personal information; object to or restrict certain processing; withdraw consent; opt out of certain sharing or targeted advertising; or appeal a decision about a privacy request. Rights may be subject to legal exceptions and identity verification. We will not unlawfully discriminate against you for exercising an applicable privacy right.

To submit a request, email service@capvze.com with the subject “Privacy Request.” Provide enough detail to identify the relevant account or transaction. Do not send full payment card or banking credentials. Where permitted, an authorized agent may submit a request; we may ask for evidence of authority and verify your identity directly.

Marketing and Service Messages

You may unsubscribe from promotional emails using the link in the message or by contacting us. We may still send transactional messages about purchases, payments, shipments, returns, refunds, account security, and customer support where necessary.

Children

The store is intended for general consumer shopping and is not directed to children. We do not knowingly collect personal information from children in violation of applicable law. Contact us if you believe a child has provided personal information so we can review the matter.

International Processing

Because capvze™ and its service providers may operate internationally, information may be processed or stored outside the place where you access the Site. Where required, international transfers are handled subject to applicable legal requirements and safeguards.

Third-Party Services and Changes

Third-party websites, platforms, and services are governed by their own privacy policies and terms. Review their privacy information before submitting personal information. We may revise this policy when our services, technology, business practices, service providers, or legal requirements change. The current version will be posted with an updated revision date, and additional notice may be provided for material changes.

Privacy Contact

For a privacy question, use “Privacy Request” as the email subject. We aim to respond within 24 hours. Customer service hours: 8:00 AM – 10:00 PM Daily.